Simple Questions

How should I wash your clothing items?

To ensure the longevity and comfort of your product, we recommend washing it at a low temperature and avoiding bleach. Do not put it in the dryer to preserve the material. Please follow the care instructions on the label for the best results.

Can I return or exchange my order if it doesn’t fit?

Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with the size or design, you can return the tracksuit within 14 days of receiving it and exchange it for a different size or model.

How can I shop in your online store?

You can easily purchase our tracksuits through our online store. Select the desired model, choose your size, and add it to your cart. Then, you can conveniently pay with various payment methods, and we will take care of the shipping.

Do we offer international shipping?

Yes, we offer international shipping! No matter where you are, we’ll make sure your order arrives safely to you.

How quickly are our packages shipped?

Normally, delivery takes 2-14 business days within Germany. For international orders, it may take 7-14 days depending on the destination country. Once your order has been shipped, you will receive a tracking number to track the shipping status.

What should I do if I have an issue with my order?

If you have an issue with your order – whether it’s a wrong delivery or a defective product – please contact our customer service team. We will address the issue as quickly as possible and offer you a return or exchange.

What payment methods do we accept?

We accept all major payment methods, including credit card, PayPal, Klarna, and bank transfer. All payments are safe and secure.

How long does it take for a new tracksuit to be restocked if it’s sold out?

If a tracksuit is sold out, we do our best to restock it as quickly as possible. The exact timing depends on production, but we’ll be happy to notify you by email once it’s available again. You can also choose to sign up for a restock notification directly on our website.

How can I contact you if I have any questions?

You can reach us at any time via email, live chat, or social media. Our customer service team is available during business hours and will take care of your concerns promptly.